Shipping Policy

Shipping Policy

This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase from our website.

By placing an order, you agree to the terms outlined below.


1. Order Processing Time

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Processing time does not include shipping or delivery time.


2. Shipping Locations

  • We currently ship within India.

  • International shipping may be available on request (if applicable).


3. Shipping Methods & Partners

  • Orders are shipped through trusted courier and logistics partners.

  • The shipping method is selected based on location, package size, and availability.


4. Estimated Delivery Time

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or unforeseen circumstances.


5. Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout.

  • Free shipping offers (if any) are subject to terms and minimum order value.

  • Charges may vary based on location, weight, and delivery speed.


6. Order Tracking

  • Once your order is shipped, tracking details will be shared via email or SMS.

  • Customers are responsible for tracking the shipment using the provided link.


7. Delivery Attempts

  • Courier partners will make multiple delivery attempts.

  • If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned to us.


8. Address Accuracy

  • Customers are responsible for providing a complete and accurate shipping address.

  • We are not responsible for delays or losses due to incorrect or incomplete addresses.


9. Delays & Force Majeure

  • We are not liable for delays caused by natural disasters, strikes, lockdowns, weather conditions, or other events beyond our control.


10. Damaged or Missing Packages

  • If your package arrives damaged or items are missing, please contact us within 24–48 hours of delivery.

  • Provide order details and images (if applicable) for faster resolution.


11. Undelivered / Returned Orders

  • If an order is returned due to delivery failure, re-shipping may incur additional charges.

  • Refunds (if applicable) will be processed after deducting shipping and handling fees.